This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: People are more likely to recall a satisfactory customer experience than a poor one. (Read 177 times)

rachel9

  • Sr. Member
  • ****
  • Posts: 495
on: Mar 30, 2020

Question 1

Many visuals or unnecessary sound effects in a company Web site (a turnoff that one blogger calls "design overkill") are likely to turn off customers and diminish the value of the site.
◦ true
◦ false

Question 2

People are more likely to recall a satisfactory customer experience than a poor one.
◦ true
◦ false
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by rachel9 on Mar 30, 2020

Ahernandez18

  • Sr. Member
  • ****
  • Posts: 361
Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 58% of students answer this correctly


rachel9

  • Member
  • Posts: 495
Reply 2 on: Mar 30, 2020
:D TYSM

samiel-sayed

  • Member
  • Posts: 337
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

Blood in the urine can be a sign of a kidney stone, glomerulonephritis, or other kidney problems.

Did you know?

There are actually 60 minerals, 16 vitamins, 12 essential amino acids, and three essential fatty acids that your body needs every day.

Did you know?

Egg cells are about the size of a grain of sand. They are formed inside of a female's ovaries before she is even born.

Did you know?

Thyroid conditions cause a higher risk of fibromyalgia and chronic fatigue syndrome.

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Bank teller assisting with customer service. Bank teller assisting with customer service.
Many people consider the British statesman Winston Churchill (1874–1965) to be an exemplar of the ... Many people consider the British statesman Winston Churchill (1874–1965) to be an exemplar of the ...
Holland’s six basic types of people based on vocational interests (attitudes, abilities, and ... Holland’s six basic types of people based on vocational interests (attitudes, abilities, and ...
By the People: A History of the United States, AP Edition By the People: A History of the United States, AP Edition
Sensory Crossover Device for Visually Impaired People Sensory Crossover Device for Visually Impaired People
Soybean plants in nitrogen-poor soil show how root nodules affect growth. Only the darker green plan Soybean plants in nitrogen-poor soil show how root nodules affect growth. Only the darker green plan
Video: Role of the respiratory system - effect of altered ventilation rates

For a complete list of videos, visit our video library