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Author Question: Psychological impressions are considered one aspect of quality because customers can get upset with: (Read 167 times)

Hungry!

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Psychological impressions are considered one aspect of quality because customers can get upset with:
◦ discourteous employees.
◦ misleading advertising.
◦ poor craftsmanship.
◦ slow responses to warranty claims.


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Marked as best answer by Hungry! on Apr 18, 2020

kxciann

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Hungry!

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Reply 2 on: Apr 18, 2020
Great answer, keep it coming :)


cdmart10

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Reply 3 on: Yesterday
Gracias!

 

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