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Author Question: CATI has been successfully employed for customer satisfaction studies, service quality monitoring, ... (Read 15 times)

lol1012

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Question 1

Because of the almost universal reluctance of the population to take part in surveys, focus group companies, a special kind of marketing research institution, have risen to the forefront of data collection.
◦ true
◦ false

Question 2

CATI has been successfully employed for customer satisfaction studies, service quality monitoring, Election Day polls, product/warranty registration, and even in-home product tests with consumers who have been given a prototype of a new product.
◦ true
◦ false


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Marked as best answer by lol1012 on Feb 10, 2022

char00char

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lol1012

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Reply 2 on: Feb 10, 2022
YES! Correct, THANKS for helping me on my review


nanny

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Reply 3 on: Yesterday
Excellent

 

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