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Author Question: When using the balanced scorecard to monitor performance, the customer perspective answers which of ... (Read 19 times)

campbellfam07

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on: Feb 5, 2023

Question 1

Which of the following is a measure that relates to the internal business processes perspective?
◦ Cash flow
◦ Training hours per employee
◦ Delivery cycle time
◦ Market share

Question 2

When using the balanced scorecard to monitor performance, the customer perspective answers which of the following questions?
◦ Are we growing in a manner to be competitive in the industry?
◦ Are we creating products and hiring employees with skills to create product and deliver them in a timely manner?
◦ Are we developing employees and providing technologies that facilitate change and improvement?
◦ Are we meeting our customers' expectations?
Managerial Accounting ¦ Davis ¦ 4th Edition
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Marked as best answer by campbellfam07 on Feb 5, 2023

Tester

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Reply #1 on: Feb 5, 2023
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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campbellfam07

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Reply 2 on: Feb 5, 2023
Thanks for the timely response, appreciate it

kthug

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Reply 3 on: Yesterday
Wow, this really help

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