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Author Question: If unprofitable customers cannot be turned into profitable ones, the company should never drop them. (Read 325 times)

urmomsucks

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Question 1

In their book Killer Customers, Larry Selden and Geoffrey Colvin estimate that the bottom 5% of a company's customers lose as much as 100% of the company's profits.
◦ true
◦ false

Question 2

If unprofitable customers cannot be turned into profitable ones, the company should never drop them.
◦ true
◦ false


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Marked as best answer by urmomsucks on Feb 5, 2023

avelasquez

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Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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urmomsucks

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Reply 2 on: Feb 5, 2023
Thanks for the timely response, appreciate it


deja

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Reply 3 on: Yesterday
Gracias!

 

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