This topic contains a solution. Click here to go to the answer

Author Question: In active listening, the process of ____ allows the listener to have a non-defensive and ... (Read 69 times)

2125004343

  • Hero Member
  • *****
  • Posts: 566
In active listening, the process of ____ allows the listener to have a non-defensive and non-reactive response and to ask for more information. The process involves a statement like, please tell me more then so I can better understand where you are coming from..
 
  a. responding c. clarifying
  b. paraphrasing d. giving feedback

Question 2

At its simplest level active listening involves ____ what the other person just said. It is often prefaced by statements like You are telling me that ...I'm hearing you say that ...Let me get this straight ...It sounds like ...You seem to be saying ...If I understand you correctly ...In other words....
 
  a. responding to c. paraphrasing
  b. clarifying d. analyzing



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

debra928

  • Sr. Member
  • ****
  • Posts: 342
Answer to Question 1

C

Answer to Question 2

C




2125004343

  • Member
  • Posts: 566
Reply 2 on: Jun 22, 2018
Thanks for the timely response, appreciate it


Perkypinki

  • Member
  • Posts: 339
Reply 3 on: Yesterday
Great answer, keep it coming :)

 

Did you know?

In 1885, the Lloyd Manufacturing Company of Albany, New York, promoted and sold "Cocaine Toothache Drops" at 15 cents per bottle! In 1914, the Harrison Narcotic Act brought the sale and distribution of this drug under federal control.

Did you know?

It is believed that the Incas used anesthesia. Evidence supports the theory that shamans chewed cocoa leaves and drilled holes into the heads of patients (letting evil spirits escape), spitting into the wounds they made. The mixture of cocaine, saliva, and resin numbed the site enough to allow hours of drilling.

Did you know?

During the twentieth century, a variant of the metric system was used in Russia and France in which the base unit of mass was the tonne. Instead of kilograms, this system used millitonnes (mt).

Did you know?

Inotropic therapy does not have a role in the treatment of most heart failure patients. These drugs can make patients feel and function better but usually do not lengthen the predicted length of their lives.

Did you know?

In most climates, 8 to 10 glasses of water per day is recommended for adults. The best indicator for adequate fluid intake is frequent, clear urination.

For a complete list of videos, visit our video library