Author Question: Ralph has had a stressful month. His girlfriend dumped him, he failed three exams, and someone stole ... (Read 155 times)

appyboo

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Ralph has had a stressful month. His girlfriend dumped him, he failed three exams, and someone stole his car. According to Abramson et al.'s (1989) notion of hopelessness, Ralph's reactions to these events depend on his
 
  a. upbringing.
  b. achievements.
  c. attributions.
  d. self-esteem.

Question 2

When trying to close a car sale, Jerry often tries to sweeten the deal by telling the customer that he will throw in six free oil changes as well. This sales technique is best described as
 
  a. lowballing.
  b. the that's-not-all technique.
  c. the foot-in-the-door technique.
  d. the door-in-the-face technique.



triiciiaa

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Answer to Question 1

c

Answer to Question 2

b



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