Author Question: When Danny is at work he interacts with customers in a friendly way and maintains a professional ... (Read 66 times)

rayancarla1

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When Danny is at work he interacts with customers in a friendly way and maintains a professional relationship with other staff members. This is likely because:
 
  a. this is Danny's social role at work.
  b. this is Danny's personality in general.
  c. this is Danny's work ethic in general.
  d. Danny is a very motivated individual.

Question 2

According to your textbook, which of the following represents a way people determine how to act in a novel situation?
 
  a. Looking up the information in a book
  b. Looking to other people to see how to behave
  c. Spending a lot of time in the new place
  d. Watching television


debra928

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Answer to Question 1

Answer: A

Answer to Question 2

Answer: B



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