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Author Question: The term ________ refers to a practice whereby a salesperson initially accepts a customer's offer, ... (Read 132 times)

nautica902

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on: Jun 22, 2018
The term ________ refers to a practice whereby a salesperson initially accepts a customer's offer, but then claims an error and quotes the customer a higher price.
 
  a. horse-trading
  b. bait-and-switch
  c. lowballing
  d. highrolling

Question 2

Of the four people presented below, which one would feel the LEAST regret about altering her appearance, based on information in your text about cognitive dissonance?
 
  a. Cheryl, who just got a tattoo
  b. Lisa, who is wearing a new outfit
  c. Misty, who just got her nails painted
  d. Darlene, who is wearing a new shade of lipstick


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djofnc

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Reply #1 on: Jun 22, 2018
Answer to Question 1

Answer: C

Answer to Question 2

Answer: A


nautica902

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Reply #2 on: Jun 22, 2018
Thank you!


djofnc

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Reply #3 on: Jun 22, 2018
Happy to help


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