A mechanic at a truck rental office described a muscular man with a baseball cap and black T -shirt as the person who rented the truck that was eventually used in the bombing of the federal building in Oklahoma City.
However, Timothy McVeigh was convicted, most likely worked alone, and did not resemble that description at all. The mechanic realized he had been confused and instead had described an innocent man who was at the truck rental office the day before McVeigh appeared there. This is a real-world example of faulty
a. questioning of eyewitnesses.
b. acquisition of relevant information.
c. source monitoring.
d. retrieval of relevant information.
Question 2
Your friend was just arrested for robbing a drug store downtown. Based on a failure of source monitoring, why might the cashier think your friend was the robber?
a. He visits the coffee store next door almost every morning.
b. He fits the description of one of the FBI's most wanted.
c. He is of a different race than the cashier.
d. He is several years older than the cashier.
Once you go black, you never go back!
Muscular dystrophy.
Medical assistants perform many functions in a physician's office or a clinic.
A typical reception area in a medical office.
Topics of Review for Front-Office Personnel
MAGENTA, BLACK, GREEN, ON ORANGE