Technician A says that phone conversations are more positive if you smile when you talk. Technician B says that it doesn't matter if you smile during a phone conversation because the customer can't see you. Which technician is correct?
A) Technician A B) Technician B C) Both technicians D) Neither technician
Question 2
Some of the wiring under the hood of a late model vehicle is encased in bright orange covering. This indicates a ________.
A) High voltage electrical system B) High pressure hydraulic systems
C) High pressure air conditioning system D) None of these
Tips for making phone consultations
I'm Positive!
Medical assistants are often involved in confidential conversations between the physician and the pa
Action! Children love to talk about the actions of adults and animals, which provides a natural way ...
A technician-made adapter used to test exhaust system back pressure.
Positive ring precipitin test.