Author Question: A ___________ provides the service advisor with a quick-reference source of information listing the ... (Read 117 times)

SO00

  • Hero Member
  • *****
  • Posts: 568
A ___________ provides the service advisor with a quick-reference source of information listing the current price for parts and labor for common repairs.
 
  A) Price leader B) Fast-food menu
  C) Comprehensive repair estimate D) Service pricing menu

Question 2

A good way to determine additional work that a customer may need is to ________.
 
  A) Consult the customer's service file B) Ask the customer
  C) Inspect the vehicle D) All of the above



Eazy416

  • Sr. Member
  • ****
  • Posts: 360
Answer to Question 1

D

Answer to Question 2

D



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

In 1835 it was discovered that a disease of silkworms known as muscardine could be transferred from one silkworm to another, and was caused by a fungus.

Did you know?

Hypertension is a silent killer because it is deadly and has no significant early symptoms. The danger from hypertension is the extra load on the heart, which can lead to hypertensive heart disease and kidney damage. This occurs without any major symptoms until the high blood pressure becomes extreme. Regular blood pressure checks are an important method of catching hypertension before it can kill you.

Did you know?

Oliver Wendell Holmes is credited with introducing the words "anesthesia" and "anesthetic" into the English language in 1846.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

Women are 50% to 75% more likely than men to experience an adverse drug reaction.

For a complete list of videos, visit our video library