If you want to change the root cause of a performance problem you must do so ________.
A) With a sterilized, very sharp scalpel
B) One of two levels below where the symptom is observed
C) At lest one level above where the symptom is observed
D) None of the above
Question 2
You don't need to prioritize your mail daily, just when there is time.
Indicate whether the statement is true or false