The survival of an automotive service shop depends on _______.
A) Ability to sell additional needed service B) The shop's ability to generate a profit
C) Providing service at an affordable price D) All of the above
Question 2
A good reason why a safety inspection should be done on every vehicle that comes into the shop for service is _______.
A) The customer wants to do it himself
B) The customer doesn't want you to find any other problems
C) You can find other needed repairs
D) You can reduce shop productivity