Author Question: The report that is created by the service advisor to record all of the cars that are scheduled to ... (Read 133 times)

WhattoUnderstand · **on:** Jun 23, 2018

The report that is created by the service advisor to record all of the cars that are scheduled to come in on a particular day is called the ______.

A) Shop Capacity Worksheet B) Repair Order Log
C) Appointment Schedule D) None of the above

Question 2

If you ask a customer what their requirements are for a product or service they are most likely to tell you their __________, not their __________.

A) Needs/wants B) Wants/needs
C) Shoe size/ sock size D) Height/weight