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Author Question: So that the customer understands that you can relate to their situation it is important that you ... (Read 66 times)

bio_gurl

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on: Jun 23, 2018
So that the customer understands that you can relate to their situation it is important that you show _______.
 
  A) Sympathy B) Inconsideration C) Empathy D) Disdain

Question 2

What is the purpose of the warranty time guide published by the manufacture of new car and trucks?
 
  What will be an ideal response?


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trampas

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Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

The warranty time guide (flat rate guide) establishes the number of hours the factory will reimburse the new car and truck dealership for repairs to customers vehicles while still covered by the factory warranty.


bio_gurl

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Reply #2 on: Jun 23, 2018
Thank you


trampas

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Reply #3 on: Jun 23, 2018
No problem :)


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