Author Question: Nonverbal communication includes all of the following EXCEPT _______. A) Mannerisms B) ... (Read 70 times)

tuffie · **on:** Jun 23, 2018

Nonverbal communication includes all of the following EXCEPT _______.

A) Mannerisms B) Explanations C) Body language D) Tone of voice

Question 2

Joe's repair shop employs technicians paid by the hour (not flat rate), however Joe does charge the customers based on the flat rate book. Joe's retail rate is 75.00 per flat rate hour. Mr. Jones leaves his vehicle to have an engine miss repaired. Joe finds that the flat rate for this job is 3 hours. The job will require 75.00 in parts that Joe paid the local NAPA store 25.00 for. The technician took 4 hours to complete the job. Joe pays his technicians 15.00 per hour. Calculate the Gross Profit for this job and choose the correct answer.

A) 215.00 B) 285.00 C) 95.00 D) 295.00