When hiring a dispatcher, your owner gives you the responsibility ...

[jon_i]

When hiring a dispatcher, your owner gives you the responsibility in finding a person who can maintain his/her composure and have the ability to think logically under pressure. Explain why the owner would require such a person.
 
  What will be an ideal response?

Question 2

Why must the dispatcher be highly organized?
 
  What will be an ideal response?

[CourtneyCNorton]

Answer to Question 1

The likelihood of the day not going as planned is likely.
The dispatcher must be able expect unexpected delays and changes and be able to make the necessary adjustments before they become a crisis.

Answer to Question 2

The dispatcher touches and significantly affects every repair order daily.
He/she will determine the efficiency of the repair shop.

[jon_i]

Great answer, keep it coming

[Mochi]

Thanks for the timely response, appreciate it