Trying to understand the speaker's point of view, attitudes, or ...

[V@ndy87]

Trying to understand the speaker's point of view, attitudes, or emotions is
 
 a. informative listening
  b. evaluative listening
  c. emphatic listening
  d. reflective listening

Question 2

Hearing and trying to understand and remember a message is
 
 a. casual listening
  b. passive listening
  c. active listening
  d. both a and b

[sailorcrescent]

Answer to Question 1

C

Answer to Question 2

C

[V@ndy87]

YES! Correct, THANKS for helping me on my review

[amandalm]

Thanks for the timely response, appreciate it