Author Question: Text messaging should NOT be used for which of the following business messages? a. A customer ... (Read 99 times)

roselinechinyere27m · **on:** Jun 23, 2018

Text messaging should NOT be used for which of the following business messages?
a. A customer account number to a subordinate who needs to place a customer order during the weekend.

b. A quick and silent updating message to a colleague in a meeting.

c. A confirmation of a meeting to a coworker who is on a business trip.

d. A less emotional way to tell a subordinate he did not receive a promotion.

Question 2

Which of the following should be avoided when writing for web users?
a. Write the main idea or conclusion first, followed by details.

b. Write in complete sentences.

c. List the items in columns rather than in rows.

d. Write directions in numbered steps.