One of the most important skills you can develop in today's multicultural world is to:
a. find people like you and associate with only them.
b. build common ground with people who are not like you.
c. None of the answers are correct.
d. learn to speak Portuguese.
Question 2
Customers expect honesty, even when the message they receive isn't the one they want to hear.
Indicate whether the statement is true or false