One person's attitude: a. has no impact on others. b. always ...

[bobthebuilder]

One person's attitude:
 a. has no impact on others.
 
  b. always has a positive effect on team spirit.
 
  c. has no effect on job performance.
 
  d. has a powerful influence on the attitudes of others.

Question 2

Describe one effective technique to gain audience rapport in a presentation.

[k.lashomb]

Answer to Question 1

d

Answer to Question 2

Students should describe one of these rapport-building techniques:

a. Use effective imagery, including analogies, metaphors, similes, personal anecdotes, personalized statistics, and best- and worst-case scenarios.

b. Use verbal signposts, including previewing, summarizing, and switching directions.

c. Send powerful nonverbal messages by looking professional, animating your body, speaking extemporaneously, punctuating your words, using appropriate eye contact, getting out from behind the podium, and varying your facial expression.

[bobthebuilder]

YES! Correct, THANKS for helping me on my review

[tanna.moeller]

Thanks for the timely response, appreciate it