Which of the following statements about phones and phone usage in ...

[ENagel]

Which of the following statements about phones and phone usage in today's businesses is most accurate?
 A) Phones are not an important communication tool in today's business offices.
 B) The telephone has been replaced by e-mail as the No. 1 communication channel.
 C) Effective business communicators know how to use phones productively, efficiently, and professionally.
 D) Today's offices do not come equipped with phones.

Question 2

Which of the following statement best provides constructive criticism?
 A) You seem to think that you can submit any kind of work and that it doesn't matter.
 B) Your work is often shoddy.
 C) Producing inferior work often causes this company to lose time and money.
 D) You need to produce work that meets this company's standards.

[lin77x]

Answer to Question 1

C

Answer to Question 2

C

[ENagel]

TYSM

[Alyson.hiatt@yahoo.com]

Thanks for the timely response, appreciate it