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Author Question: If you are uncertain how the receiver will respond, use the indirect strategy to refuse requests and ... (Read 93 times)

cartlidgeashley

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on: Jun 23, 2018
If you are uncertain how the receiver will respond, use the indirect strategy to refuse requests and claims.
  Indicate whether the statement is true or false

Question 2

If you have any further questions, please do not hesitate to call me is a professional way to close a refusal message.
  Indicate whether the statement is true or false


isabelt_18

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Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


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