Matt must send a refusal letter to Ryan, who recently interviewed for a job. Which of the following will be the best closing?
A) If you have any questions, Ryan, please do not hesitate to call me.
B) If you had the required five years' experience in social work, we could have included you in the final slate of candidates.
C) Again, Ryan, we truly regret being unable to offer you this position.
D) We wish you all the best in your job search.
Question 2
The closing of a bad-news message may include all of the following except
A) anticipate future relations or business.
B) reference resale or promotional information.
C) include coupons, samples, or gifts.
D) a restatement of the bad news.