You must decline an employee's request to telecommute three days per week. Which of the following statements best explains why this bad news is necessary?
A) Our current company policy does not allow telecommuting.
B) Unfortunately, we regret that we are unable to afford the expenses associated with telecommuting.
C) Your daily presence in the office is important to ensure regular customer contact.
D) Your work standards cannot be relied on unless we are able to observe you at your workstation.
Question 2
When presenting the reasons for bad news, you should
A) use positive wording.
B) explain the reasons clearly and specifically without revealing confidential information or creating potential legal liability.
C) cite benefits to the reader or others.
D) All answer choices are correct.