The first sentence of a direct request is usually a question or a ...

[mrsjacobs44]

The first sentence of a direct request is usually a question or a polite ___________________ _ such as Please answer the following questions about your accommodations for a seminar.
 Fill in the blank(s) with correct word

Question 2

Business ___________________ _ are necessary when a permanent record is required; confidentiality is paramount; formality and sensitivity are essential; or a persuasive, well-considered presentation is important.
 Fill in the blank(s) with correct word

[InfiniteSteez]

Answer to Question 1

command

Answer to Question 2

letters

[mrsjacobs44]

Thanks for the timely response, appreciate it

[kthug]

YES! Correct, THANKS for helping me on my review