A personally written message will have more impact on your reader ...

[shofmannx20]

A personally written message will have more impact on your reader than a ready-made card.
  Indicate whether the statement is true or false

Question 2

Many business communicators are intimidated when they must write a message expressing thanks, recognition, or sympathy.
  Indicate whether the statement is true or false

[bpool94]

Answer to Question 1

True

Answer to Question 2

True

[shofmannx20]

TYSM

[patma1981]

Thanks for the timely response, appreciate it