Author Question: Which of the following statements about online complaints or reviews is most accurate? A) ... (Read 122 times)

a0266361136 · **on:** Jun 23, 2018

Which of the following statements about online complaints or reviews is most accurate?
A) Individuals should give companies an opportunity to resolve the issue before writing an online complaint.
B) Businesses and professionals cannot sue individuals for negative online comments.
C) Consumers who are offered payment to change an opinion or account should willingly accept a company's generous monetary gift.
D) Anonymous complaints or reviews cannot be traced.

Question 2

Which of the following sentences represents an appropriate end date in a claim message?
A) Because we have enjoyed your prompt service in the past, we hope to receive the correct projectors by January 12.
B) We wish to end our contract with your company if you cannot improve your service.
C) Service calls were made to our Washington Street office on May 20, May 22, and May 27 without resolving the problem.
D) Please replace the five Panasonic projectors we received on December 22 because the model numbers do not match the models ordered.