Author Question: Names for persons, places, things, qualities, feelings, concepts, activities, and measures are ____. ... (Read 246 times)

urbanoutfitters · **on:** Jun 23, 2018

Names for persons, places, things, qualities, feelings, concepts, activities, and measures are ____.
A) verbs
B) nouns
C) pronouns
D) adjectives

Question 2

One technique that improves business writing is the use of empathy. Empathy refers to
A) using inclusive language to eliminate bias.
B) putting yourself in the receiver's shoes to adapt the message to the receiver's needs.
C) appealing to the audience by using a sender focus.
D) formatting documents to meet business standards.