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Author Question: Which idea is expressed correctly? A) The most common consumer complaints involve the ... (Read 214 times)

kwoodring

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Which idea is expressed correctly?
 A) The most common consumer complaints involve the following:Identity theftDebt collectionImposter scams
 B) The most common consumer complaints involve the followingIdentity theftDebt collectionImposter scams
 C) The most common consumer complaints involve the following:identity theft.debt collection.imposter scams.

Question 2

If you believe your listeners are likely to be hostile to you or your message, your presentation will have to
 A) include few examples to avoid overwhelming the audience.
  B) be more modest, downplaying your credentials.
  C) use language that is familiar to the majority of the audience.
  D) establish your credibility and possibly quote other experts.
  E) use complex terminology to demonstrate your mastery of the material.



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apple

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Answer to Question 1

A

Answer to Question 2

D



kwoodring

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apple

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