____ this year's outstanding graduate?
A) Whose
B) Who's
Question 2
Which of these statements is the most effective closing a bad-news message?
A) I am very sorry we cannot help you in this area.
B) Please let me know if you have any further questions.
C) I'll be glad to respond to any further questions.
D) I trust you'll understand our course of action.
E) The new store hours are sure to make it convenient for you to stop by.