Identify the following group of words: IKEA, a Swedish-based company, designs and sells ready-to-assemble furniture at discounted prices
A) command
B) statement
C) question
D) exclamation
Question 2
Which of the following is not considered a persuasive message?
A) convincing a potential customer to contract for your company's services
B) requesting a meeting with your manager so you can recommend changes to company policy
C) writing another claim letter when the first one was denied
D) asking a company to replace a defective product within the warranty period
E) asking a supervisor to approve a complex project you are proposing