Which statement about today's workplace is most accurate?
A) The emphasis on writing has decreased as a result of new communication devices.
B) Written messages are seen by fewer audiences today than before.
C) Today's workers can expect to do less communicating than in the past.
D) Because of technological advances, messages are traveling farther than ever before.
Question 2
Which of the following should you not do in a goodwill message?
A) Write out of a sense of kindness or friendship.
B) Write promptly so the event is still fresh in the reader's mind.
C) Use a direct organizational plan.
D) Mention a business objective.
E) State your main idea early in the message.
Example of an Explanation of Benefits statement.
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Portrayal of the Workplace (2 of 4)
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