This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: A written message is the best choice A) when you need to have a quick interaction. B) when you ... (Read 29 times)

Deast7027

  • Hero Member
  • *****
  • Posts: 538
on: Jun 23, 2018
A written message is the best choice
 A) when you need to have a quick interaction.
  B) when you need a record of your conversation.
  C) when the matter is simple and your colleague is next door.
  D) when the email system isn't working.
  E) when the customer has indicated that an IM is appropriate.

Question 2

Which of the following is NOT part of a neutral message?
 A) explanation and details
  B) a major idea
  C) a complaint
  D) a friendly closing


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

skipfourms123

  • Sr. Member
  • ****
  • Posts: 343
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

C


Deast7027

  • Member
  • Posts: 538
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

nanny

  • Member
  • Posts: 313
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

IgA antibodies protect body surfaces exposed to outside foreign substances. IgG antibodies are found in all body fluids. IgM antibodies are the first type of antibody made in response to an infection. IgE antibody levels are often high in people with allergies. IgD antibodies are found in tissues lining the abdomen and chest.

Did you know?

Vital signs (blood pressure, temperature, pulse rate, respiration rate) should be taken before any drug administration. Patients should be informed not to use tobacco or caffeine at least 30 minutes before their appointment.

Did you know?

Certain topical medications such as clotrimazole and betamethasone are not approved for use in children younger than 12 years of age. They must be used very cautiously, as directed by a doctor, to treat any child. Children have a much greater response to topical steroid medications.

Did you know?

Although puberty usually occurs in the early teenage years, the world's youngest parents were two Chinese children who had their first baby when they were 8 and 9 years of age.

Did you know?

Inotropic therapy does not have a role in the treatment of most heart failure patients. These drugs can make patients feel and function better but usually do not lengthen the predicted length of their lives.

Interaction of transcription factors with DNA Interaction of transcription factors with DNA
Nurse-patient interaction; nonverbal communication Nurse-patient interaction; nonverbal communication
Examples of progress notes written in different formats Examples of progress notes written in different formats
Vienna: Social Structure and Social Interaction Vienna: Social Structure and Social Interaction
Interaction of BPTI with trypsin Interaction of BPTI with trypsin
The genetic code (as written in RNA) The genetic code (as written in RNA)
Video: Sickle Cell Anemia

For a complete list of videos, visit our video library