When writing about an emotional event such as someone's serious ...

[big1devin]

When writing about an emotional event such as someone's serious illness, use strong, formal language and avoid referring to the person or event in direct terms.
  Indicate whether the statement is true or false

Question 2

Handwritten thank-you notes appear more personalized and sincere than typed thank-you notes.
  Indicate whether the statement is true or false

[huda]

Answer to Question 1

False

Answer to Question 2

True

[big1devin]

Excellent

[ecabral0]

Thanks for the timely response, appreciate it