When writing a reply, you can build goodwill for your company or ...

[mia]

When writing a reply, you can build goodwill for your company or product by including extensive sales promotion details.
  Indicate whether the statement is true or false

Question 2

When writing a reply, use objective, clear language to answer the reader's implied and stated questions.
  Indicate whether the statement is true or false

[trog]

Answer to Question 1

False

Answer to Question 2

True

[mia]

Thanks for the timely response, appreciate it

[triiciiaa]

YES! Correct, THANKS for helping me on my review