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Author Question: In a reply, avoid answering a reader's question if the answer is not what the reader wants to know. ... (Read 167 times)

bobbysung

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on: Jun 23, 2018
In a reply, avoid answering a reader's question if the answer is not what the reader wants to know.
  Indicate whether the statement is true or false

Question 2

The first paragraph of a positive reply should build goodwill by approaching the topic in an indirect manner.
  Indicate whether the statement is true or false


lorealeza77

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Reply #1 on: Jun 23, 2018
Answer to Question 1

False

Answer to Question 2

False


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