Author Question: When you use the direct organizational plan for a neutral message, you present the details before ... (Read 130 times)

MirandaLo · **on:** Jun 23, 2018

When you use the direct organizational plan for a neutral message, you present the details before the primary idea.
Indicate whether the statement is true or false

Question 2

Words like mistake, failure, damage, refuse, and deny carry negative connotations and should be avoided when possible.
Indicate whether the statement is true or false