Ethnocentrism is A) the acceptance of cultural diversity. B) ...

[kshipps]

Ethnocentrism is
 A) the acceptance of cultural diversity.
  B) belief in the superiority of one's own culture.
  C) a tendency toward centrally controlled communication.
  D) adherence to strict ethical standards.
  E) the use of culture-bound terminology.

Question 2

Select the most accurate statement describing voice mail.
 A) Many businesspeople use voice mail to intercept and to screen incoming telephone calls.
  B) The best voice mail greetings are generic and impersonal.
  C) Never use voice mail because it is rude and frustrating to callers.
  D) Try to return all voice mail messages within one to two weeks.

[ciecieme]

Answer to Question 1

B

Answer to Question 2

A