A common problem of team writing is
A) sloppy format.
B) lack of organization.
C) multiple voices.
D) lack of detail.
E) excessive informality.
Question 2
What is the best advice for making effective telephone calls?
A) Because a telephone call is more personal than other forms of communication, use the telephone whenever possible to contact someone.
B) Plan a mini-agenda before placing a telephone call.
C) The responsibility for ending a call lies with the person receiving the call.
D) Leave the most concise voice mail message possible, ideally mentioning only your name to save the receiver time when listening to it.
