Avoiding conflict in groups is essential to preserving harmony ...

[jerry coleman]

Avoiding conflict in groups is essential to preserving harmony and successfully completing projects.
  Indicate whether the statement is true or false

Question 2

You will be presenting a proposal about eliminating one of your company's product lines, and you expect your audience to be unsupportive of your ideas. You should ________.
 A) be calm and controlled and speak evenly and slowly
  B) attempt to diffuse the situation with humor
  C) avoid sharing data and expert opinions
  D) be dynamic and entertaining and move around, using large gestures

[xoxo123]

Answer to Question 1

False

Answer to Question 2

A

[jerry coleman]

Thanks for the timely response, appreciate it

[aliotak]

Wow, this really help