If you put on a puzzled look as a coworker tries to explain the company's new sick-leave policy, you are
A) using a nonverbal medium to filter the message.
B) adding noise to the communication environment.
C) providing an internal communication need for your audience.
D) simultaneously sending and receiving a message.
E) eliminating the feedback portion of the process.
Question 2
Employees Applaud On-Site Daycare Option is an example of a(n) ________.
A) informational heading
B) functional heading
C) talking heading
D) analytical heading
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