Wherever possible, you should use concrete rather than abstract ...

[tsand2]

Wherever possible, you should use concrete rather than abstract words to make your messages easier to understand.
  Indicate whether the statement is true or false

Question 2

A(n) ________ summarizes what other authors and researchers have published on the topic of your report and is especially important for academic and scientific reports.
 A) executive summary
  B) Works Cited
  C) literature review
  D) methods review

[blakeserpa]

Answer to Question 1

True

Answer to Question 2

C

[tsand2]

Excellent

[strudel15]

Thanks for the timely response, appreciate it