Goldstar Investments has just learned that it is being sued for securities fraud. After gathering information and confirming the lawsuit, what should top management at Goldstar do next?
A) Wait for the word to get out via social media before acting.
B) Have someone leak the news to the media.
C) Hold a press conference to announce the bad news to the public.
D) Inform all Goldstar employees either personally or via electronic messages.
Question 2
Deborah must deny a request made by one of her employees. The most effective statement in a bad-news message denying this request would be
A) No, you may not be reimbursed for the extra night you stayed after the conference ended.
B) We are so sorry that we are unable to reimburse you for the extra night you stayed after the conference ended.
C) Although your extra night cannot be reimbursed, we will process the remainder of your expense claim immediately.
D) Please be advised that your extra night stay is not reimbursable.
Dimensions for gathering data
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