Victoria had to write a letter to a job applicant telling him that he was not selected for a position. Because she really liked the applicant, she wrote in the rejection letter, I thought you were our top candidate. What has Victoria done that might lead to legal difficulties?
A) She is guilty of the good-guy syndrome.
B) She has used careless language.
C) She has used abusive language.
D) She has done nothing wrong.
Question 2
Katie makes an abusive statement about David. This language may be actionable if Katie's statement is false, if she sends the message by e-mail to another employee, and if ________.
A) the message is a minimum of five sentences long
B) she denies making the statement
C) Katie's statement is damaging to David's reputation
D) All of these choices must apply.