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Author Question: Ethan has already written three letters to a customer whose account is now several months past due. ... (Read 32 times)

RRMR

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on: Jun 23, 2018
Ethan has already written three letters to a customer whose account is now several months past due. His fourth letter to the customer should use a direct pattern.
  Indicate whether the statement is true or false

Question 2

Because bad news can be difficult for a reader to accept, it should always be delivered using the indirect method.
  Indicate whether the statement is true or false


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mochi09

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Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


RRMR

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Reply 2 on: Jun 23, 2018
Excellent

tkempin

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Reply 3 on: Yesterday
Gracias!

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