« previous next »

Author Question: The body of a direct claim letter should ________. A) offer a sincere compliment or point of ... (Read 116 times)

RODY.ELKHALIL

  • Hero Member
  • *****
  • Posts: 591
on: Jun 23, 2018
The body of a direct claim letter should ________.
 A) offer a sincere compliment or point of agreement
  B) show that you are angry about the situation so that you will be taken seriously
  C) explain the problem and justify your request
  D) summarize your action request

Question 2

Which of the following is the best opening for a straightforward claim letter?
 A) I have been a loyal customer of Bennigan's for many years.
  B) Please credit my Visa account for 36, the amount I was overcharged on November 8.
  C) I was extremely disappointed to be overcharged on my dinner bill.
  D) I will not be returning to Bennigan's unless you credit my Visa account immediately.


karlss

  • Sr. Member
  • ****
  • Posts: 321
Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

B


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The tallest man ever known was Robert Wadlow, an American, who reached the height of 8 feet 11 inches. He died at age 26 years from an infection caused by the immense weight of his body (491 pounds) and the stress on his leg bones and muscles.

Did you know?

Elderly adults are living longer, and causes of death are shifting. At the same time, autopsy rates are at or near their lowest in history.

Did you know?

This year, an estimated 1.4 million Americans will have a new or recurrent heart attack.

Did you know?

Only 12 hours after an egg cell is fertilized by a sperm cell, the egg cell starts to divide. As it continues to divide, it moves along the fallopian tube toward the uterus at about 1 inch per day.

Did you know?

It is believed that humans initially contracted crabs from gorillas about 3 million years ago from either sleeping in gorilla nests or eating the apes.

Technique of Direct Percussion Technique of Direct Percussion
Organ systems of the body with major functions. Organ systems of the body with major functions.
Relative Size of the Body’s Fluid Compartments Relative Size of the Body’s Fluid Compartments
Total body water (TBW) Total body water (TBW)
Body directional terms. Body directional terms.
A wide variety of pathogens may live on or in the human body A wide variety of pathogens may live on or in the human body
Video: The Hypothalamus: The Body's Thermostat (Human Thermostat)

For a complete list of videos, visit our video library