Author Question: Robert says that he will answer his client's questions as soon as possible. Robert plans to answer ... (Read 168 times)

Coya19@aol.com

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Robert says that he will answer his client's questions as soon as possible. Robert plans to answer the questions by early next week; his client expects the answers by the end of the day. This misunderstanding results from ________.
 A) bypassing
  B) differing frames of reference
  C) noise
  D) using the incorrect communication channel

Question 2

Which of the following is a similarity between online surveys and telephone surveys?
 A) Both require a proper interviewer.
  B) Both are inexpensive surveys.
  C) Both allow personal contact between interviewer and correspondent.
  D) Both are useful for obtaining detailed information.



gabrielle_lawrence

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Answer to Question 1

A

Answer to Question 2

B



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