Even with communication tools such as e-mail, instant messaging, ...

[humphriesbr@me.com]

Even with communication tools such as e-mail, instant messaging, texting, Twitter, and other interactive media, the nature of communication remains unchanged.
  Indicate whether the statement is true or false

Question 2

If the first sentence of a persuasive message gets a negative reaction, a decision to refuse might be made instantly.
  Indicate whether the statement is true or false

[Juro]

Answer to Question 1

True

Answer to Question 2

True

[humphriesbr@me.com]

Excellent

[Bigfoot1984]

Thanks for the timely response, appreciate it